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WhatsApp Business → AI Worker

AI handles your WhatsApp customer conversations

Connect WhatsApp Business to your AI worker. Perfect for international businesses or markets where WhatsApp is the primary communication channel.

Medium⏱ 20 minutes📋 4 steps

Before You Start

☐WhatsApp Business account
☐GoHighLevel account with WhatsApp integration enabled
☐Kyra account with AI worker set up
1

Set up WhatsApp in GHL

Connect your WhatsApp Business number to GoHighLevel.

→In GHL, go to Settings → Integrations → WhatsApp
→Follow the setup wizard to connect your WhatsApp Business number
→Verify your business phone number
→WhatsApp messages will now appear in GHL Conversations

💡 Pro tip: WhatsApp has 2 billion users. In Latin America, Europe, and Asia, it's the #1 way customers contact businesses.

2

Create the AI workflow

Route WhatsApp messages to your AI worker.

→Go to Automations → Workflows → Create Workflow
→Name it "WhatsApp → AI Worker"
→Set trigger: Customer Replied with channel = "WhatsApp"
→Add action: Webhook → paste your Kyra AI worker webhook URL
→Save and Publish
3

Enable WhatsApp Commerce (optional)

Let your AI share product catalogs and take orders.

→In Kyra Dashboard, the WhatsApp Commerce feature is already built in
→Your AI can: list products, create orders, send payment links
→Add your product catalog in your AI worker's knowledge base
→Customers can browse, ask questions, and purchase — all in WhatsApp
4

Test via WhatsApp

Send a WhatsApp message to your business number.

→From a personal WhatsApp, message your business number
→Your AI should respond within seconds
→Try asking about services, pricing, or booking an appointment
→Verify the conversation appears in Kyra Dashboard

Frequently Asked Questions

Does it support WhatsApp catalog?

Yes! The AI can present products from your catalog, with pricing and descriptions.

Can I use my existing WhatsApp number?

Yes, through GHL's WhatsApp integration. Your personal messages stay separate.

Is there a per-message cost?

WhatsApp Business API has per-conversation pricing (varies by country, typically $0.01-0.05 per conversation). Check Meta's pricing.

WhatsAppInternationalMessagingCommerce

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